PRIVACY POLICY

Last updated: 15 February 2021


My organisation, RAW (us", "we", or "our") operates www.myraw.co.uk (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.


We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.


Information Collection And Use


While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name ("Personal Information").


Log Data


Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data").


This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.


In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this.


What type of information do we collect?


We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.


How we collect information?


When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.


Why we collect such personal information?


We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.



How we store, use, share and disclose your site visitors' personal information?


Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 


All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


We currently do not store any financial information on this site


How do we communicate with your site visitors?


We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.


 Cookies


Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.


Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.


How do we use cookies and other tracking tools?


If your website tracks personal information through the use of cookies, for example, you must make this clear to your site visitors. Be clear about what tracking tools (e.g. cookies, flash cookies, web beacons, etc.,) your website employs, what personal information they gather and why they are being used.


It's important to note that third-party services, such as Google Analytics or other applications offered through the Wix App Market, placing cookies or utilizing other tracking technologies through Wix´s services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Wix Privacy Policy.


Please refer to the Wix Privacy Policy for further information


Please see table below for Wix cookies are stored on your site visitors' computer. 


Further Information about cookies and their usage


Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site.

In accordance with data privacy regulations, you must inform your visitors that you are using cookies on your site. You can choose to decline or accept non essential cookies by clicking on the cookie banner.


Wix uses cookies for important reasons, such as:

  • To provide a great experience for your visitors and customers.

  • To identify your registered members (users who registered to your site).

  • To monitor and analyze the performance, operation and effectiveness of Wix's platform.

  • To ensure our platform is secure and safe to use. 

Wix cookies 


In general, the cookies which are initially placed on  Wix websites may be categorized as essential cookies. However, third-party applications may include other types of cookies which might require specific settings.

Take a look at the table below to see which cookies are placed on Wix sites:

Cookie Name

Purpose

Duration

Cookie Type

XSRF-TOKEN

Used for security reasons

Session

Essential

hs

Used for security reasons

Session

Essential

svSession

Used in connection with user login

2 years

Essential

SSR-caching

Used to indicate the system from which the site was rendered

1 minute

Essential

_wixCIDX

Used for system monitoring/debugging

3 months

Essential

_wix_browser_sess

Used for system monitoring/debugging

session

Essential

consent-policy

Used for cookie banner parameters

12 months

Essential

smSession

Used to identify logged in site members

Session

Essential

TS*

Used for security and anti-fraud reasons

Session

Essential

bSession

Used for system effectiveness measurement

30 minutes

Essential

fedops.logger.sessionId

Used for stability/effectiveness measurement

12 months

Essential

wixLanguage

Used on multilingual websites to save user language preference

12 months

Functional

Important:

This site may use other third party cookies that are not listed above cookies that aren't listed in the above.

Checking Your Cookies


You can check which cookies are used by each business solution, third-party app or third-party integration using Chrome's built-in cookie view. While in incognito mode, click the Secure icon  next to the URL bar and then select Cookies.  

Tip:

Make sure you're viewing your site in incognito mode so that your browser doesn't detect irrelevant cookies.

Finding out more about cookies


More information about cookies can be obtained from the All About Cookies.  including information about how cookies are used and how to manage them properly.

The following links explain how to access cookie settings in various browsers:


To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.


Security


The security of your Personal Information is important to us,and we use secure sockets layer (ssl) on this site, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Please always check for visible closed padlock symbol when interacting with our website. 


Changes To This Privacy Policy


This Privacy Policy is effective as of 15 February 2021 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.


We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.


If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.


Contact Us


If you have any questions about this Privacy Policy, please contact our Data Protections Officer Angela Tee at : www.myraw.co.uk

 

TERMS AND CONDITIONS

Terms and Conditions

These terms and conditions are the contract between you and RAW (“us”, “we”, etc). By visiting or using Our Website, you agree to be bound by them.

They are based on a set written by Net Lawman and released under licence. They protect your rights as well as ours.

RAW is located in Cambridgeshire, United Kingdom

You are: Anyone who uses Our Website.

Please read this agreement carefully and save it. If you do not agree with it, you should leave Our Website immediately.

These are the agreed terms

1.Definitions

“Content”

means the textual, visual or aural content that is encountered as part of your experience on Our Website. It may include, among other things: text, images, sounds, videos and animations.

"Intellectual Property"

means intellectual property owned by us, of every sort, whether or not registered or registrable in any country, including intellectual property of all kinds coming into existence after today; and including, among others, patents, trade marks, unregistered marks, designs, copyrights, software, domain names, discoveries, creations and inventions, together with all rights which are derived from those rights.

“Our Website”

means any website or service designed for electronic access by mobile or fixed devices which is owned or operated by us.

“Services”

means the service provided from Our Website.

2.Children on Our Website

  1. Whatever the age of consent in your country, we are anxious that they should be protected from unsuitable Content. To protect your children, you should know our policy, which is as follows:

  2. In the children categories, our volunteers have checked both the entries, and, where relevant, the links.

  3. We do not knowingly collect personal information from any person under the age of 16 years.

  4. Any person of any age may freely access any page of Our Website. We do not check identities nor moderate Content.

  5. It is you, not we, who provide access to Our Website for the children in your care. It is for you to check that the Content your children might see is suitable for them.

  6. Where links are concerned, you may like to check the privacy policies of those sites where your children might visit frequently to see how they collect and use information.

  7. Filter software may also be useful to you.

  8. You acknowledge that we are not responsible for Content that anyone has placed on Our Website for the content of site accessible by a link from Our Website.

  9. You now agree to waive any claim you may otherwise have against us on account of age-related suitability of Content and to indemnify us against any claim made by any person on behalf of a child in your care.

3.Intellectual Property

You agree that at all times you will:

  1. not do anything which does or might reduce the value of our Intellectual Property or challenge our ownership of it.

  2. notify us of any suspected infringement of the Intellectual Property;

  3. so far as concerns our work provided or made accessible by us to you, you will not:

    1. copy, or make any change to any part of its code;

    2. use it in any way not anticipated by this agreement;

    3. give access to it to any other person than you, the licensee in this agreement;

    4. in any way provide any information about it to any other person or generally.

  4. not use the Intellectual Property except directly as intended by this agreement or in our interest.

4.Disclaimers and limitation of liability

  1. The law differs from one country to another. This paragraph applies so far as the applicable law allows.

  2. All implied conditions, warranties and terms are excluded from this agreement. If in any jurisdiction an implied condition, warrant or term cannot be excluded, then this sub paragraph shall be deemed to be reduced in effect, only to the extent necessary to release that specific condition, warranty or term.

  3. You are advised that Content may include technical inaccuracies or typographical errors. This is inevitable in any large website. We would be grateful if you bring to our immediate attention, any that you find.

  4. Our Website contains links to other internet websites. We have neither power nor control over any such website. You acknowledge and agree that we shall not be liable in any way for the Content of any such linked website, nor for any loss or damage arising from your use of any such website or from your buying services or goods via such a website.

  5. The RAW Website and RAW Services are provided “as is”. We make no representation or warranty that Our Website will be:

    1. useful to you;

    2. of satisfactory quality;

    3. fit for a particular purpose;

    4. available or accessible, without interruption, or without error.

  6. We claim no expert knowledge in any subject. We disclaim any obligation or liability to you arising directly or indirectly from information you take from Our Website.

  7. We accept no responsibility for third party advertisements which are posted on Our Website or through the Services;

  8. We shall not be liable to you for any loss or expense which is:

    1. indirect or consequential loss; or

    2. economic loss or other loss of turnover, profits, business or goodwill even if such loss was reasonably foreseeable or we knew you might incur it.

  9. This paragraph (and any other paragraph which excludes or restricts our liability) applies to our directors, officers, employees, subcontractors, agents and affiliated companies (who may enforce this clause under the Contracts (Rights of Third Parties) Act 1999 / Contracts (Rights of Third Parties) (Scotland) Act 2017 as well as to ourselves.

5.Miscellaneous matters

  1. Our privacy policy is strong and precise. It complies fully with the Data Protection Act 2018.

  2. If any term or provision of this agreement is at any time held by any jurisdiction to be void, invalid or unenforceable, then it shall be treated as changed or reduced, only to the extent minimally necessary to bring it within the laws of that jurisdiction and to prevent it from being void and it shall be binding in that changed or reduced form. Subject to that, each provision shall be interpreted as severable and shall not in any way affect any other of these terms.

  3. No failure or delay by any party to exercise any right, power or remedy will operate as a waiver of it nor indicate any intention to reduce that or any other right in the future.

  4. Any communication to be served on either party by the other shall be delivered by hand or sent by first class post or by e-mail.

It shall be deemed to have been delivered:

if delivered by hand: on the day of delivery;

if sent by post to the correct address: within 72 hours of posting;

If sent by e-mail to the address from which the receiving party has last sent e-mail: within 24 hours if no notice of non-receipt has been received by the sender.

  1. The validity, construction and performance of this agreement shall be governed by the laws of [England and Wales / Scotland / Northern Ireland] and you agree that any dispute arising from it shall be litigated only in that country.